Rifaqo رفاقو
العربيةContact

FOR CLINICS · RECEPTION & FOLLOW-UP

A calmer reception.
A clearer next step.

Help your team focus on people, with approved administrative answers, human handoff, and a clear next step for each enquiry.

Request a 10-minute demoExplore the workflow

Working web demonstration · Clinic-specific setup

Workflow previewFictional illustration
Rifaqo رفاقو
Example visitor

What are your Sunday opening hours?

Example reception assistant

In this fictional example, 9am–5pm. I can help with administrative information. Your reception team confirms any appointment separately.

When a person is neededReception takes the conversation

Illustrative preview. No live conversation or appointment.

A clear owner and next action
Arabic + EnglishHuman handoffShift continuity

VALUE IN THE EVERYDAY DETAILS

An answer starts it.
Follow-up carries it forward.

Busy periods and shift changes make ownership matter. We start with your existing process, then identify where a focused setup could help.

01

Answers with an approved source

Opening hours and administrative facts are reviewed before use. Questions without an approved answer belong with staff.

02

People stay in control

A human takes responsibility when a question or decision needs them. An automated answer is never presented as a confirmed appointment.

03

A clearer shift handover

A board shows open tasks, the responsible person and the next action date. Staff currently enter and update its records manually.

ONE STEP AT A TIME

A workflow your team can follow.

Choose a step to explore the approach. This interactive explanation sends no messages and creates no tasks.

RIFAQO / 01Fictional illustration

AI replies on the test webchat

Tested with fictional examples in Arabic and English.

It does not replace clinical assessment or staff decisions.

THE IDEA IN 25 SECONDS

Your team knows
what happens next.

Approved administrative answers, a human handoff when needed, and a follow-up plan reviewed by staff. Watch a short Arabic visual explainer; this is not a recording of a live clinic system.

  • Clinic-approved information before use
  • An enquiry stays an enquiry until staff confirm a booking
  • Manual task entry today; automatic sync is in development
Request a 10-minute demo ↗
Silent Arabic visual explainer · 25 seconds · illustrative examples

CLARITY BEFORE COMMITMENT

What works today.
What needs setup.

Rifaqo is an early-stage project. We distinguish demonstrated features from integrations that need a clinic-specific setup and testing.

Demonstrated

  • AI assistant on a dedicated test webchat
  • Human assignment and manual replies on webchat
  • Staff-entered follow-up board and shift handover

Integration & testing needed

  • Official WhatsApp setup on your clinic number within an agreed scope
  • Automatic chat-to-task synchronization
  • Any live calendar, reminder or appointment confirmation

START WITH ONE PROCESS

A focused setup.
A clearly agreed scope.

We review enquiry channels, repeated questions and follow-up ownership. Then we agree on content, required connections, costs and acceptance checks before live use.

Request a 10-minute demo ↗
  1. 01Understand the process
  2. 02Approve facts and scope
  3. 03Test with fictional examples
  4. 04Review results and next steps

Price and delivery timing follow a scope review. Platform subscriptions and applicable message charges are explained separately before commitment. This website has no checkout or payment collection.

Questions worth a clear answer.

Is Rifaqo a medical clinic?

No. Rifaqo is a project providing administrative reception and follow-up workflow setup for clinics. We do not provide treatment, medical advice or patient booking services.

Are WhatsApp and automatic bookings live?

Rifaqo’s business WhatsApp is connected for a scoped test. This does not mean reception is deployed on your clinic number. Task synchronization and calendar integration still require setup and testing; staff enter the task board manually.

Do you guarantee more bookings or sales?

No. We assess response quality, handoff and follow-up with your team. We do not claim verified client outcomes or guaranteed commercial improvements.

What do you need for an initial demo?

A simple description of your administrative process and enquiry channels. We use fictional examples and do not request patient details, chat exports or health documents.

A SHORT CONVERSATION. A CLEAR NEXT STEP.

Let’s understand your reception workflow.

Message us with your clinic name, role and current enquiry channel. Demo timing is agreed separately; sending an enquiry does not confirm a meeting.

Request a demo on WhatsApp